Frequently Asked Questions

I offer in-home and virtual decluttering and organising services. Decluttering (editing items) together with organising (categorising and storing) allow you to simplify and create calm, functional spaces.

Projects vary and depend on where you most need help. Areas include kitchens, wardrobes, bedrooms, playrooms, spare rooms, craft rooms, lofts, under-the-stairs cupboards, offices, attic, garage, and more!

Please see my services page for more information about how I can help you.

Once you establish contact with me, we will arrange a free 30-minute virtual consultation when we can discuss your individual situation and goals, and you can show me the target areas. Understanding you and your space enables me to develop the most effective strategies for achieving your goals.

We will schedule a session or a series of sessions (between 3-6 hours). We will work together to sort and organise your belongings. You will learn techniques for decluttering and categorising. We we will establish systems and storage solutions that ensure you stay organised going forward.

If the project requires ongoing work, we will schedule additional sessions as needed. Even after one session, you can already enjoy the benefits of your newly organised space.

I charge £45 per hour for in-home and virtual organising. Sessions can last up to 6 hours, with a 3-hour minimum for in-home sessions and a 1-hour minimum for virtual sessions.

For in-home sessions, I travel up to 15 miles free of charge from my office in York. Beyond this, there is a mileage fee of £0.45 per mile. For locations over 40 minutes each way, there is a 5 hour minimum. Please get in touch if you’re unsure about travel distances.

Virtual sessions are available to you no matter where you are in the world.

I work with a variety of clients who are ready to let go of excess and create their ideal home. These include working professionals, busy parents, seniors, neuro-divergent individuals (especially those with ADHD as I’ve undergone specialised training), home sellers and buyers, entrepreneurs, those with physical limitations. I also specialise in those in a major life transition, such joining homes, welcoming a baby/growing their family, moving and renovation, divorce, helping ageing parents, and grieving the loss of a loved one). Together we welcome navigate the change and prepare for the next chapter.

The time it takes to declutter and organise a room or home can vary greatly depending on factors such as the size of the project, volume of clutter, your preferences, goals, and decisiveness in what to keep or release. I work at your pace. Although I have a general idea based on previous projects, I refrain from giving an exact quote. We will gain a better sense of the timeframe once your project is underway.

No, there’s no need to prepare anything before I arrive. In fact, it’s more helpful for me to see your home in its normal, everyday state so that I can better understand it and how I can help you.

As a compassionate professional, I see beyond the clutter. I am here to support you in achieving your organisational goals. I work without judgment and treat every client with respect and kindness.

It is essential that you participate in the decluttering process. It is a 1:1 session where we revise items and decide what to keep, donate, recycle, or bin. If you feel as though your space is ready to be organised or you have recently purged the space, then I’m happy to organise your space in close consultation with your needs and goals.

Yes, I can assist with every stage of a house move, including: packing, unpacking, and setting up your new space to ensure a smooth and organised move. Moving house offers an excellent opportunity to lighten your load. Decluttering prior to a move is especially helpful when downsizing. It is also helpful to revise your belongings in preparation for renovations and interior design projects.

Following every session I remove all donations and select recyclables so you can feel the space and experience the benefits of our work together. The Mindful Organiser is a proud community-focused and eco-friendly business. I work closely with local non-profits and charities that support community initiatives. I’m happy to donate to the charity of your choice, distance permitting. I can often advise on the best donating and recycling practices for more difficult items.

Cluttered and disorganised spaces can take a negative toll on our physical, emotional, and mental well-being. Not only do my services improve the physical environment, but they can also boost your mental and emotional well-being. After working together your home will be more harmonious and enjoyable. Nearly all of my clients say they feel' ‘lighter’ after working together. They also report being less stressed, more focused and efficient, as well as more positive, calm, and in control of their space.

Yes, I am an active member of APDO (the UK’s Association of Professional Declutters and Organisers), where industry standards are set, professional development is provided, and industry growth is facilitated.

Yes, I am fully insured with both Professional Indemnity and Public Liability coverage for up to £1 million.

I always advise clients to declutter before purchasing any storage solutions. You will have a much better idea of what you need to store and how you want to store it. Plus, you might repurpose storage solutions that you find whilst decluttering.

You are completely in control of what stays and what goes. I will never force you to release something you want to keep. If it’s your intent to create a lot of space and you’re struggling to let go, I can ask questions and offer helpful reframes that might give you new perspectives for reaching your goal.